Meet The Team

Meet The Wilmington Team

Your Partners in Your Dental Health

Photo of Jackie S.

Jackie – Dental Hygienist

Jackie has been working in dentistry for nearly a decade as a fantastic dental hygienist. She’s always busy around the office helping patients, assessing their oral health needs, providing thorough cleanings, and teaching them about all the things they can do at home to keep their smile bright and healthy. Jackie will tell you that she chose a career in dentistry as a dental hygienist because she had dental work done too. After that, she knew she wanted to help people just like her dentist helped her have healthy teeth.

She loves helping people smile and feel more confident. If she wasn’t working in dentistry, Jackie says she’d probably be doing something with animal rescue. Jackie is energetic, thoughtful, helpful, fun, and outgoing. Outside of the office, she loves spending time with her husband and dogs.


Sue – Dental Assistant II

If you’re looking for someone who knows a thing or two about teeth, talk to Sue. She brings over 40 years of dentistry experience to our office where she’s been part of the team for nearly two decades. Sue says she loves the bond she forms with patients along with the camaraderie with fellow team members. As a teenager, Sue says she was intrigued with braces, going to the orthodontist, and treatment techniques prompting her to choose a career in dentistry.

She loves helping people conquer their dental phobias and staying up-to-date with her continuing education to continue to grow in the dental field. Sue is loyal, dependable, caring, energetic, and genuine. She’s a proud American from a Marine Corps family who enjoys cooking, walking on the beach, collecting shells, pet sitting, fishing, and helping at her daughter’s boutique. Sue also volunteers with St. Mary’s Dental Clinic and serves the public on various missionary trips.


Photo of Marlene B.

Marlene – Registered Dental Hygienist

Marlene has three decades of dental experience and has been working at our office for 20 years and counting. As a registered dental hygienist, Marlene is responsible for cleaning teeth, taking x-rays, showing patients how to brush and floss, screening for gum disease, and review patient health history. She wanted to pursue a career in dentistry because she didn’t have good dental care when she was a child. Marlene says working in this office is unique because of how much we care about patients like they’re family and because we’re able to offer sedation options to patients with severe dental phobias.

She really loves working with people and seeing how happy they are when their smile is healthy. Marlene is loyal, courteous, calm, responsible, and caring. In her spare time, she enjoys reading, gardening, and being with her three adult children and dog. She also occasionally volunteers with “Second Helpings” at the Good Shepherd House.


Photo of Krystal B

Krystal – Receptionist

Krystal says she knew she wanted to work in a dental office because she simply loves being at the dentist. She’s been our receptionist for over five years, and we’re grateful to have her as part of our dental family. Krystal is your resource for scheduling appointments and if you ever have questions about your dental insurance coverage.

She loves interacting with our patients and getting to know them on a personal level. If she wasn’t working in dentistry, Krystal says she might just be traveling the world to new and exciting locations. Krystal is bubbly, outgoing, compassionate, sociable, and caring. You can most likely find her spending time with her husband and friends and boating on the weekends.


Kari Phelps Family Dentistry

Kari – Dental Assistant

Kari is from Sanford, NC and moved to Wilmington to attend Cape Fear Community College, where she graduated from the Dental Assisting Program in 2008 and earned a DANB certification. Kari joined the Phelps Family Dental Team in 2008. Her role as a team player has included wearing many hats, from dental assisting to insurance management to schedule coordinator. It is has been her goal and passion to help our patients understand their treatment needs and the importance of maintaining a healthy smile.

Outside the office, she enjoys beach outings, movies, and sporting events. She loves watching football with her boyfriend, Damian and hanging out with their cat, Cali Sundance.


Crystal at Phelps Family Dentistry

Crystal – Office Manager

Crystal has been involved in the dental field for over 16 years, bringing a wealth of knowledge and training with her to the Phelps Family Dentistry team. She completed her undergraduate and post-graduate education at the College of Southern Maryland, through the Maryland State Dental Board. Crystal also values her 16 years of on-the-job training that has prepared her for a variety of dental and office management situations. As our office manager, she is responsible for taking care of patients “behind-the-scenes” needs, assisting the doctors to treat their dental “family”, and guiding the office staff in treating each and every patient as a family member/friend. Crystal loves seeing the smiles on each patient’s face at the end of their office visit. Her passion for patient care is what drives her in her position at Phelps Family Dentistry. She loves that she gets to be a part of a practice that brings such excellent care and attention to each and every person that comes through the door. When Crystal isn’t at work, you can find her spending time with family and friends, traveling, enjoying good food, and attending concerts and movies with friends.


Jennifer at Phelps Family Dentistry

Jennifer – Scheduling Coordinator

Jennifer is originally from Waynesville, located in the mountains of Western NC. She graduated from the Dental Assisting program at Cape Fear Community College in August of 2017. Weeks later, Jennifer joined Phelps Family Dentistry team. She primarily works in the front office helping patients with their scheduling and insurance needs. She also enjoys helping with patient care, especially with any of the anxious patients.

Jennifer attends continuing education courses regularly to stay up-to-date on current dental health and safety topics. She likes to be knowledgeable about regulation changes that could affect the health and safety of her patients or fellow co-workers.

Outside the office, she is a mother to her young daughter Sydney. Jennifer enjoys spending time with her family and friends, listening to music, and collecting shells on the beach.